POLICIES

CODE OF CONDUCT

PLAYERS CODE OF CONDUCT

Soccer is a team sport and a commitment is required. Your actions or  inactions impact your teammates. 

• Adhere to your team and playing level attendance policies. 

• Work for the good of the team.  

• Arrive on time to all events, games & practices. 

• Always conduct yourself in a manner that is respectful to yourself, your  teammates and Tonka United. 

• Be generous when you win. Be gracious when you lose. Be fair always.

• Obey the rules of the game. 

• Accept the decision of the officials with good grace. 

• Honestly and wholeheartedly applaud the efforts of your teammates  and your opponents. 

• Adhere to Tonka United & team travel policies when traveling with the  club or team. 

• There is Zero tolerance for physical, verbal or mental abuse. Zero  tolerance for any hate speak. Any player found in violation of this  policy will be removed from play for a time determined by the club.  

• Tonka United has a Zero tolerance policy for use or possession of any  illegal substance including alcohol, drugs, smoking or vaping products or participation in any illegal activity. Activity will result in immediate  removal. Reports will be given to the high school coaches for those of  that age. 

• Tonka United players are expected to use good sound judgement when  posting to social media. Derogatory or negative comments towards  others will not be tolerated including the posting of inappropriate  photos or videos. 

• Bottomline – be good to yourself & others. Treat others with the same  respect you desire.


PARENTS CODE OF CONDUCT

Soccer is your child’s game. Help to make athletic participation for your  child and others a positive experience. 

• Respect & adhere to the policies set forth by Tonka United, the league &  your child’s team. 

• Do your best to get your player prepared and to practices and games  on time. Being late or unprepared can have a negative impact on your  child. 

• Be kind to your child's coach and officials. Parents encourage. Coaches  coach. 

• Lead by example & always maintain self-control.

• The opponents are necessary friends. Without them your child could not  participate. Treat them as you would your child’s friends. 

• Soccer is a team sport. Parents should applaud the successes of all  players as well as their own child. Respect the feelings and capabilities  of your child and their teammates and opponents. 

• Do not question the referee’s judgment and never the honesty.  He/she/they are a symbol of fair play, integrity and sportsmanship.  They are human and doing their best. Without them, your child does  not play. 

• Exhibit a high degree of sportsmanship, teamwork & positive attitude  always when representing your child, the team and the club.

• Accept the results of every game. Encourage your player to be gracious in  victory and turn defeat to victory by working towards improvements. 

• Respect the 24hr. rule when addressing the concerns you have with  the coach or staff of the club. Always involve your player in  conversations with the coach or club staff. It is their game, for their  development on and off the field. 

• Refrain from using foul, abusive, derogatory language towards anyone  while participating in any Tonka United event, game or practice.

• Refrain from using social media to express negativity toward anyone  associated with Tonka United or our opponents. Lead by example for  your player. 

• Commit to paying all club & team fees.

• Parental evaluation carries a great deal of weight with the child. The  attitude shown by parents at games towards their child, the opposing  team, the officials and the coach influence a child's behavior in sports.  Criticism, disrespect for officials and opponents by parents bent on  immediate success rather than long-range benefits undermines the  purpose of sport and brings the games stresses beyond those of  competition.


Violations of this Code of Conduct are taken seriously. Consequences may include being removed from games by the referee, suspension from attending games and removal from the team and association for both players and adults. Communication of violations and consequences will take place directly with the family in verbal and written format.


PHOTO & VIDEO USAGE POLICY

By registering for any Tonka United Soccer Association program or event, participants and their parent(s)/guardian(s) acknowledge and agree to the following:

  • Consent to Use: Tonka United Soccer Association may photograph or video record players during all activities, including but not limited to: Competitive, Recreational, Pre-Competitive, Tonka Juniors, Camps, Clinics, Tournaments, Leagues, Showcases, Training sessions, Special Events, and any future Tonka United programming.
  • Permitted Uses: These photos and videos may be used by Tonka United Soccer Association for marketing, advertising, educational, and general promotional purposes. Examples include, but are not limited to, social media platforms, website content, email newsletters, print materials, presentations, and other digital or physical marketing channels.
  • No Compensation: Families understand and agree that no financial compensation will be provided for the use of such images or recordings.
  • Fair Use: Tonka United will use photos and videos in a respectful and appropriate manner and will not knowingly use them for any purpose outside of Tonka United’s mission to promote soccer, community, and related activities.

For questions regarding this policy, or to request that a player not appear in photos or videos, please contact info@tonkaunited.com. Completing registration, participants and their families agree to this Photo & Video Usage Policy.

REFUND POLICIES FOR TONKA UNITED PROGRAMS

COMPETITIVE PROGRAM 

Tonka United Competitive Program has a NO REFUND policy. There are NO REFUNDS other than medical reasons preventing the player from participating. Refunded player fees will be determined accordingly. To request a refund under this provision, a letter from a licensed physician must accompany the written request verifying the condition and that it prevents the player from participating.


No refunds for tryout fees, commitment fees, team fees, installment fees or uniform costs.


RECREATION & PRE-COMPETITIVE PROGRAMS

Tonka United Recreation & Pre-Competitive Programs have a limited refund policy. All refund requests must be submitted in writing. Refunds may be granted under the following circumstances:

  • Up to the Final Registration Deadline Week: Written request dated at least 8 days  prior to the registration deadline = 100% refund less a $40 administrative fee.
  • Within 7 Days of Registration Deadline: Written request dated within 7 days of the registration deadline = 50% refund OR 100% account credit.
  • Medical Related Refunds: If a player has a documented medical condition or injury that fully prevents participation for the remainder of the season or program, a refund determined accordingly may be considered. A licensed physician’s letter must be submitted with the refund request, and the letter must specifically state that the player is medically unable to participate in any Tonka United activities. Refunds will not be issued for minor injuries or conditions that still allow for safe participation, even with limitations
  • Insufficient Numbers: If a player cannot be placed on a team due to insufficient numbers, a 100% refund will be issued.
  • Program Cancellation: If Tonka United cancels a league due to unforeseen circumstances or a government mandate, a credit for future programming will be issued. (No credit provided if canceled with less than 50% of sessions remaining.)
  • No Refunds: No refunds for canceled games due to weather, field/facility conditions, or late fees paid. No refunds after the registration deadline.

CAMPS & CLINICS

Tonka United Camps & Clinics, including Tonka Juniors, Total Technical, and Specialty Camps, have a limited refund policy. All refund requests must be submitted in writing. Refunds may be given under the following circumstances only:

  • Up to the Final Registration Deadline Week: Written request dated at least 8 days  prior to the registration deadline = 100% refund less a $40 administrative fee.
  • Within 7 Days of the Registration Deadline: 50% refund OR 100% account credit.
  • After the Registration Deadline: No refunds.
  • Medical Related Refunds: If a player has a documented medical condition or injury that fully prevents participation for the remainder of the sessions or program, a refund determined accordingly may be considered. A licensed physician’s letter must be submitted with the refund request, and the letter must specifically state that the player is medically unable to participate in any Tonka United activities. Refunds will not be issued for minor injuries or conditions that still allow for safe participation, even with limitations.
  • Program Cancellation: If Tonka United cancels a camp/clinic due to unforeseen circumstances or government mandate, a credit will be issued for future programming. (No credit provided if canceled with less than 50% of sessions remaining.)
  • No Refunds: No refunds for canceled sessions due to weather, field/facility conditions, or late fees paid. No refunds after the registration deadline.

Additional Tonka Juniors Program Policies:

  • If a player misses a scheduled session during the season, that session is non-refundable. However, families are welcome to contact the Tonka Juniors Coaches in writing to request a make-up day within the current session, based on availability.

Additional Total Technical Program Policies:

  • Within 24 Hours of a Session: No refunds. Players may reschedule or receive a 100% account credit toward another session.
  • After a Session Has Started or Ended: No refunds. Rescheduling is only allowed for illness, injury, or unavoidable schedule conflicts if Tonka United is notified at least 24 hours in advance. In those cases, players may reschedule or receive a 100% credit toward another session. 
  • Cancellations Due to Weather or Field/Facility Conditions: No refunds. Players may reschedule or receive a 100% account credit.

SEVERE WEATHER POLICY

LIGHTNING

The safety of the players, coaches, management and spectators are of primary concern during any weather event that occurs during a match. The Referee has final say over delaying a game due to weather. Any visible lightning should result in an immediate suspension of the match with all players, coaches, spectators, and referees seeking shelter immediately. The match may not resume until 30 minutes has elapsed since the last lightning strike.


HOT WEATHER/HEAT INDEX

Teams and Referees should reference the heat index as reported by OSHA.

• Up to 89 degrees: normal play.

• 90-99 degrees: two-minute water breaks (running time); each half shortened by 5 minutes.

• 100-105 degrees: two-minute water breaks (running time); each half shortened by 10 minutes.

• 106 degrees and above: play suspended


COLD WEATHER

Additional layers are permitted to be worn in the event of adversely cold weather.

• “Feels like” temperatures of 40 degrees and higher: normal play.

• “Feels like” temperatures of between 33 degrees and 39 degrees: each half shortened by 5 minutes.

• “Feel like” temperatures of 32 degrees or below: play suspended


AIR QUALITY

Air quality is rated by the Environmental Protection Authority (EPA) with an air quality index (AQI) ranging from 0-500 that reflects the five major air pollutants: ground-level ozone, particle pollution, carbon monoxide, sulfur dioxide, and nitrogen dioxide. The EPA has established national air quality standards for each pollutant to protect our health. Any athlete or team personnel who develops cough, chest tightness, wheezing, or shortness of breath should not exercise outside when the air quality is bad. All Tonka United trainings and matches are to be postponed if the AQI reaches greater than 200.

ZERO TOLERANCE POLICY

Tonka United maintains a Zero Tolerance Policy for all members of our community, including players, parents, and coaches.

  • Abuse & Hate Speech: Physical, verbal, or mental abuse of any kind, as well as any form of hate speech, will not be tolerated. Violations may result in suspension or permanent removal from club activities, determined at the discretion of Tonka United leadership.
  • Illegal Substances & Activities: Use or possession of illegal substances, including alcohol, drugs, vaping, or smoking products, is strictly prohibited. Participation in any illegal activity will result in immediate removal from the program. For high school–aged players, violations will be reported to school coaches as appropriate.
  • Social Media Conduct: All members are expected to exercise good judgment when using social media. Derogatory, harassing, or inappropriate content, including photos or videos, directed at others will not be tolerated and may result in disciplinary action.

Bottom line: Show respect for yourself and others. Represent Tonka United with integrity, on and off the field.